There’s Always a Bridezilla Somewhere

We sat down with Candice Cain of Candy Cane Travel Co. not too long ago and talked with her about how she started her destination wedding company and what made her decide to be a wedding planner. You can tell that she loves what she does and loves to make every one’s wedding day special. And with

Customers Wanting Things for Free

Story sent in from business owner – Kyle Garlan who owns a cafe in Santa Barbara… “Hey guys! Okay so the other day I had a customer come in my cafe that from the start you could tell was going to be a pain. Him and his friend ordered their meals and ate it all without

Power Friending, Podcasting and Stomping the Competition with AmberMac

Amber Mac and technology go together like mac and cheese (yes we are from the South).  We are huge fans and have her book on hand that is great by the way so make sure and get it – “Power Friending.” She has a long running list of things she has accomplished and she is

Why Do You Believe the Customer is Always Right?

Okay you have heard us over and over talk about our challenge we have going on (for those of you who don’t click here) We have still not heard from anyone even though we have written numerous people about coming on the show to chat with us why they truly believe the customer is always

What! No McNuggets?! Another Bad Customer…

We stumbled across this article today: Steve Slater to McNugget rage: Customer service or customer to blame?  This is what is tripping us out about how others are receiving these stories (not dissing this article just the title) is that the media are making it out to be like Steven did this because he hated

The Customer is NOT Always Right, Steven Slater We Salute You

We have been screaming this from the rooftops to business owners through our website Business Beware and on our show right here that the customer is not always right. There are so many customers out there that take advantage of you and your business, treat you like poo just because they think they can and

How Many Late Notices Have You Sent Out?

Someone said the other day that they have been trying to collect from customer for over a year and we just smiled at them and said “I think we should introduce you to our beware letter.”  They took us up on it and we sent the letter to the customer for them and the person

How to Keep Your Job…Are They Serious?

Before the show on Saturday Robert happened to stumble across an article in the St. Pete Times titled “Hold on to what you have.” These two authors of “How to Keep Your Job: In a tough competitive market” shared their insights on how employees can survive the uncertain economic times (and that is quoting the

No Thanks Corporate World

Okay raise your hand if you know exactly what we are about to say…Okay whoa all of you have your hands up, are we that predictable??  No but really we are putting together some things about corporate companies that will make you laugh and wet your pants.  What are some of these people thinking?  

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