It’s Time For “Stuck on Stupid”
By now you know what our website Business Beware and our show is all about and if you don’t then here’s the breakdown in a nutshell…the customer is NOT always right. Too many tell you the wrong way to go about customer service from a small business owners standpoint. So as small business owners we are here to set the records straight and shed light on the real small business stories of what it’s like dealing with customers and “CustoMonsters” on a daily basis.
Now…it’s time for…..Stuck on Stupid. It’s literally like music to my ears when we say this. We don’t just make fun of stupid things customers say but also dumb things businesses do too. Why? Because it’s just hilarious and always a twist on customer service education.
In this segment we talk about a video we came across from Expert Village that we decided to “open up for discussion” on the show. They literally use a flip chart to give you tips about dealing with irate customers but yet if you don’t know this from the start then you are in trouble as a business owner my friend. It’s quite humorous and you know we just had too much fun with this one. Enjoy and if you liked it share it with your friends so they can get a giggle too.
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