It’s Time For “Stuck on Stupid”


By now you know what our website Business Beware and our show is all about and if you don’t then here’s the breakdown in a nutshell…the customer is NOT always right. Too many tell you the wrong way to go about customer service from a small business owners standpoint. So as small business owners we are here to set the records straight and shed light on the real small business stories of what it’s like dealing with customers and “CustoMonsters” on a daily basis.

Now…it’s time for…..Stuck on Stupid. It’s literally like music to my ears when we say this. We don’t just make fun of stupid things customers say but also dumb things businesses do too. Why? Because it’s just hilarious and always a twist on customer service education.

In this segment we talk about a video we came across from Expert Village that we decided to “open up for discussion” on the show. They literally use a flip chart to give you tips about dealing with irate customers but yet if you don’t know this from the start then you are in trouble as a business owner my friend. It’s quite humorous and you know we just had too much fun with this one. Enjoy and if you liked it share it with your friends so they can get a giggle too.

Segment Sponsored by:

Endurance sports used to be only for elite and professional athletes. But moms all over the country already know that motherhood is the true endurance sport. Let us introduce IRunMommies, a group of moms serious about their fitness and their families. IRunMommies are masters of transition, seamlessly moving from work mode, to training mode, to family mode. We compete in endurance races, extreme races, and adventures races and take fitness to the next level by participating in events that help raise money for worthy causes. IRunMommies also help organize fitness fundraising events as well. Whether it is triathlons, tree climbing, 5ks, half and full marathons, charity walks, or having fun with family and friends, IRunMommies are there for each other and for the community. We train hard, we play hard and we love hard. We are ordinary moms doing extraordinary things.

Also Featured in the Episode: Black Gold Coffee Roasters, Idea Paint and

Get Shows Delivered to Your Inbox:

We know you’re busy people so we have made it easy for you to download the show (audio and video) so you can listen while you run errands, work at the office and even while working out. Also you can have the show delivered right into your email inbox (via RSS) so you can catch us when it’s convenient for you. It’s like your own BB Show Tivo box….speaking of TV you can catch us on Roku, Connected TV and more too.

Also catch our radio show on Webtalkradio each week too. Where else can you watch the show? (well coming very soon you can see us on Biz TV). Stay tuned for more details and if it’s playing in your area.

Sponsor the Show:

Like the show and what we do? Well then why not partner with us and let us share all about you to our friends….We are not the typical banner ad people or sales reps that bore you to death. We’re small business owners who shoot it straight and know what other business owners want to hear and see (yes, most of the time it involves humor). If you want to be a part of our show, videos, photos, jingles, etc. then learn more about how to be a sponsor right here. Or if you’re ready to go then contact Leah and say “Let’s do this!” leah(at)

Quick Reminders:

The BB team is taking over and rocking out in NYC June 10th at the Girls Who Rock event supporting our friends at Learn more about the event here.

Collect from non-paying customers and pay no percentage…seriously with our tool – BusinessBeware.Biz

Have a question for the show? Send questions to dearrobert(at) And make sure to check out show topics we’re working on for the future episodes right here.