Some people are getting it…even the big companies!
Southwest is the best airline out there in our opinion. They’re friendly, don’t charge you an arm and leg for flights or bags AND the list could go on. Did we mention they even sing to you before you take off?
But seriously Southwest had a CustoMonster that they referred to as “pen-pal” because she wrote them ALL the time about things she didn’t like about them and this is how they handled it….
Way to go friends at Southwest. You got triple bonus points from us here at Business Beware.