Ever heard of Stew Leonard’s stone that sits outside at his place? It’s all about customer service and it reads:

Rule #1 The Customer is Always Right!

Rule #2 If the Customer is Ever Wrong Read Rule #1

Okay, well we have to disagree with you Stew. The customer is not always right. So we set out to find the perfect stone that we could engrave our “customer service rules” where others could read it. We thought it would be fun to share how we found the perfect stone and what we decided to put on our stone. Enjoy!