What is the “Business Beware” challenge you ask? Well we decided to open up the floor for anyone who would like to tell us why they think the customer is or not always right. You know how we feel about (and if you don’t well we think the customer is not always right, okay we don’t “think” it, it’s just true) the saying but we want to know what all of you think about this. We have scanned the internet for articles, blogs, forums, writers etc that write about the topic “the customers is always right,” and left messages for them to write us back or come be on our show so we can have a calm, professional conversation/banter about it with each other. Nobody has taken us up on it or we have been written back saying “no thanks.”
So our challenge is for anyone who believes that “the customer is always right” to join in the conversation and tell us exactly why you think this. Hey, change our minds (it’s going to take a lot but we are all ears!) about it. We understand if you are radio shy but we have opened up the forum right here to discuss it, so go for it.
Do you think the customer is always right?